Scams just keep popping up when you Google. On Monday, I found what appeared to be impostors of customer service for Delta and Coinbase, the cryptocurrency company, in the “People also ask” section ...

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Last night Google Fi disclosed a data breach to customers that, for at least one person, turned out to be a far more serious situation involving their phone number being moved to another device and ...

When something goes wrong with your bank account or delivery, your first instinct might be to type the company name into Google and call the first customer service number you see. But that simple ...

Google Ads will offer enhanced customer service for small businesses as part of a new paid pilot. A select number of agencies and advertisers have been invited to test the new program, which offers ...

Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...