Industry Insight from Thomson Reuters Institute, a part of Thomson Reuters. Only 27% of law firm clients are asked for formal client feedback by their firms, according to research from Thomson Reuters ...
This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. With 30,000 restaurants globally, KFC has access to a massive amount ...
To continue reading this content, please enable JavaScript in your browser settings and refresh this page. A study published in the Harvard Business Review ...
Qualified Listeners, a Veteran & Family Resource Hub based in Weld County, is expanding their Listening Program to include visitations to assisted living and hospice facilities. “We’ve created a ...
Nearly 10 months after launching a program to enhance its relationships with clients, Cassels has seen positive feedback, improved client retention, and even something the firm wasn’t explicitly ...
With temperatures in the low 20s, Dantrell Meekins hunted for spent cigarettes around the base of the world’s largest loon statue at Snelling and University avenues, and then the Snelling Avenue Green ...
There is little more critical to marketing success than the ability to listen. Reaching audiences, building trust and motivating action demand a keen awareness of the perceptions and conversations ...
PHILADELPHIA--(BUSINESS WIRE)--Entercom, a leading media and entertainment company and one of the largest radio broadcasters in the U.S., will broadcast the fourth annual “I’m Listening,” a live ...
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